Microsoft has cured this Windows 11 printer nightmare – but the fix might surprise you
Home windows 11 customers (in addition to these on Home windows 10) have been experiencing weirdness round a irritating bug with printers, however the excellent news is that there’s now a repair.
The dangerous information is that it’s not fairly a simple answer, as slightly unusually, Microsoft requires the set up of a standalone troubleshooting utility in an effort to facilitate repairs.
As we’ve beforehand reported, the issue is that PCs are getting the HP Sensible app put in once they haven’t received an HP printer related – or perhaps a printer in any respect, in some instances – and printers are being renamed as a selected HP LaserJet (no matter their mannequin).
Because of this, some performance is failing to work with affected printers, and there’s been various head scratching happening (particularly for many who don’t have a printer in any respect, who’re apparently struggling by the hands of the Microsoft Print to PDF icon being renamed).
At any price, the repair is right here as famous, however you’ll should obtain the aforementioned troubleshooting instrument from Microsoft and run it.
This may reverse any printer renaming which has taken place, and reinstate the right icons for printers, and uninstall the HP Sensible app if it shouldn’t have been put in.
You may try Microsoft’s assist web page for the complete directions on easy methods to use the instrument right here.
The idea behind this bug was that the printer weirdness was occurring due to incorrect metadata provided in a Home windows replace, which led to printers being wrongly recognized as an HP LaserJet.
It appears that evidently concept was bang on because the instrument which brings within the repair known as the ‘Microsoft Printer Metadata Troubleshooter.’
Usually, we’d anticipate the repair to be piped via by way of Home windows Replace, in order famous, it’s slightly uncommon to should undergo a separate obtain. It’s a barely clunky course of, briefly, however at the very least it’s a repair, which was much-needed for some people, as a result of in some instances, this bug might stop features past fundamental printing from working.
By way of Tom’s {Hardware}
